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The service fee is charged in accordance with government regulations on consumer protection. Service fees are the sum of the cost of parts and repair, and, in case of travel, the travel time fee is added. |
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Free Repair |
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A defect that occurred during the warranty period and while in normal use. |
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Repair For Fee |
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1. Technical failures occurring after the warranty period
2. Problems that are results of the user’s negligence or intent
3. A problem resulting from repair or upgrade done at an unauthorized service center.
4. Problems resulting from the malfunction of power supply or connectors.
5. Acts of God.
6. Replacements for wear-and-tear
7. From the second time onwards, of service resulting from misuse
8. Travel service due to moved location. |
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Service Fee |
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1) Parts |
| This denotes the cost of the parts, if the repair requires parts replacements. |
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| 2) Service Fee (Technical Charge) |
| Service fee is charged depending on the time consumed and the difficulty of the repair, in case of for-fee repairs. |
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| 3) Travel Time |
| For for-fee repairs, travel fee is charged the same regardless of distance. |
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